🤝 Seeking Help and Support
📚 Documentation
- The documentation site itself is your best resource, followed by the community.
- I encourage you to bookmark this knowledge base and browse through its table of contents. This will help you quickly understand the overall knowledge structure of the Generic Game Framework.
- When you have questions about specific aspects of the system, you can easily find the corresponding documentation.
💬 Discord Community
- Discord: Discord
- My Discord server is the primary place for after-sales support, featuring different channels for various systems.
- I can assign verified users to different user groups, granting them additional permissions and access to private content.
- By joining Discord, you can receive timely assistance with your questions and search through historical chat logs to find similar issues and solutions. (Please make good use of the channel search function.)
❌ Support Preferences
- I prefer not to use traditional forums or email for support, as they tend to be less efficient.
- I also don't tend to answer non-sensitive topics through DM(direct messages), the chat history of the support channel is publicly visible for information retention and can be used as a reference for future users.
📝 Purchase Verification
I distribute plugin code and companion assets separately. GIPS, GMS, GCS, GIS, and GAIS offer their own companion projects and examples. Purchase the relevant product and complete purchase verification to receive its companion content separately. The Fab plugin download does not contain those examples. Content varies by product; GGS and standalone GGA do not have companion examples. See the product comparison and About My Unreal Products for the differences.
How to verify
- Purchase the product you need and have your order ID ready. Send the order ID as text, not a screenshot.
- Join my Discord, find me (@YuewuDev), and send me the order ID in a direct message.
- After verification, I will add you to the appropriate user group so you can access the files provided for your product. I will respond as soon as I can, depending on time zone differences.
🌟 Review Encouragement
- I sincerely hope that after experiencing and applying my products, you will leave a positive review based on your actual experience.
🤖 Make Good Use of AI
With AI advancing so quickly, I think learning to use AI tools is essential for developers who want to work more efficiently.
You can use AI tools to analyze my systems' code and help you understand how it works more quickly.
I currently use ChatGPT Pro, and I also have premium subscriptions to X (Grok) and Cursor.